1. Eligibility for Returns

We accept returns for the following reasons:
✔ Defective or damaged products upon arrival.
✔ Incorrect item received.
✔ Product not as described.

To qualify for a return:

• The item must be unused, in its original packaging, and in the same condition as received.
• Returns must be requested within 7 days of delivery.

2. Return Process

1. Contact Us – Email or call our customer support team within 7 days of receiving the item.
2. Approval & Instructions – Our team will review your request and provide return instructions.
3. Return the Product – The item must be handed over to our courier or dropped off at our designated location.

3. Refund Process

• Refunds are processed in cash at the time of return verification.
• We do not offer electronic refunds (bank transfer, credit card, or digital payments).
• Refund processing may take 3-5 business days after approval.

4. Non-Returnable Items

• Products that are damaged due to customer mishandling.
• Items returned without original packaging or accessories.
• Customized or clearance items (unless defective).

5. Exchange Policy

• We offer exchanges for defective or incorrect items instead of a refund if preferred.
• Exchanges are subject to product availability.

Contact Us

For any shipping, returns, or refund inquiries, reach out to us:

📧 Email: [email protected]